Terms & conditions

Introduction
VicFallsConnection.com is part of the Maplanga Africa group, Registration Number 1998/055793/23. (“Maplanga”) is an intermediary as defined in the Consumer Protection Act 68 of 2008 which provides clients with travel and/or other services on behalf of principals and/or other agents engaged in, or associated with the Travel Industry, including inter alia, air liners, tour operators, hotels, shipping companies, car hire and other providers of air, land, sea or any other travel arrangements, products or services (collectively referred to as ‘the Suppliers’).

Maplanga will endeavour to provide the Client with the identity as well as the terms and conditions of all Suppliers, if such terms and conditions are in the current possession of Maplanga (and should it be so necessary), and it is the Client’s responsibility to familiarise him/herself with such terms and conditions and to obtain further clarity regarding the terms and conditions imposed therein from such Suppliers.

These terms and conditions (“t’s and c’s”) shall apply but not be limited to TigerFishingZambezi.com, VicFallsConnection.com, BotswanaConnection.com and ZimbabweConnection.com These terms and conditions will govern all future dealings between the Parties and may be amended from time to time.
As a client it is your duty to make sure that you understand the t’s and c’s which apply to your particular arrangements in addition to these general t’s and c’s, and Maplanga will make available to you the terms and conditions or websites of any and all Third Party Suppliers that may apply.

VicFallsConnection.com online bookings
Online bookings for accommodation, activities and transfers are done via a third-party distribution channel with all availability and rates for services loaded by the supplier of the service. Terms and conditions are specific to the supplier of the service provider. Maplanga Africa acts as an agent only and accepts no liability for any variations in rates, cancellations, time changes, liquidation or for any other reason which may for whatever reason so arise. Maplanga Africa reserves the right to charge a cancellation fee of 20% of the booking cost should the booking be cancelled by the client.

Online Payments
Online payments are done via a secure payment portal. Maplanga Africa does not collect or have access to any credit card or personal information
Our full Terms and conditions are available on https://www.maplanga.co.za/termsandconditions.php